Setting up internet in Israel can be slightly confusing, requiring you to sign up for infrastructure and an ISP separately, choosing a bundled option, or skipping the wires altogether and going with a satellite modem instead.
Tashtit – Internet Infrastructure
In order to get internet, you’re first required to choose an Internet Infrastructure provider, or Tashtit. The two types of infrastructure are Cable (provided by Hot), and DSL (provided by Bezeq).
Both types of tashtit require their own physical connections (which cost money to install), so unless you have a specific preference, it is suggested to use whatever is already connected to your home.
Each tashtit requires its own type of modem, which you can usually buy or rent directly from the infrastructure provider.
Cost is determined by speed; while this number on its own does not guarantee how fast your internet goes, it must match the speed of your ISP.
Once you’ve determined which Infrastructure to use, call up the company and order service. You may need a technician to come and set up your modem (with your Sapak’s credentials).
Note: Technician appointments usually must be made at least two days in advance.
Sapak – Internet Service Provider (ISP)
Your Internet Service Provider, or Sapak, is what allows internet to flow via the infrastructure into your home. There are many different ISPs available, each offering different plans and speeds.
Keep in mind that your internet speed is determined by both your tashtit and sapak, and you will only get the lower of the two.
Ordering a Sapak
Once you’ve done some price comparisons, call up the Sapak of your choice and set up a plan. You will be given a username and password, that will be needed to set up your modem.